If you have a question, chances are that someone else has had the same one. Check out our FAQs below and see if they help. If your question is not answered here, email us and we’ll do all we can to help!

Posting

Where can I post content?

You can post short bits of info to our TweetGrid through Twitter and comment on UpUrAlley reviews and stories via the blog. In the future UpUrAlley will include additional community features that enable you to engage with the site on an even greater level.

You can also post housing ads and paid job ads. You cannot post content on advertorials.

How long does my content last?

On the TweetGrid, your content will be replaced as new tweets arrive – so it will depend on how much people are talking on the site!

In other areas, your content may last for a set period of time – view the Advertising section to find out how long job and house listings will remain on the site.

If you make a comment on any of the stories in the blog, however, your comment will be there as long as UpUrAlley is.

Are my comments moderated?

Yes, your comments go through our web moderator before being posted. We want lively discussion, so we don’t censor people’s opinions. The only time we would intervene is if content was deemed to be offensive or inflammatory. In these situations, you will receive an email notification to let you know that your post will not be appearing on the site.

Advertising

What types of adverts can I place?

Businesses and individuals can place job ads under our Jobs section and housing ads under our Housing section.

Businesses can also place adverisements on our homepage or gateway pages. Refer to our Advertising section for full details.

How do I place an advertisement?

First, check out our advertising rates in the Advertising section.

Then, if you want to place a housing or job listing, simply fill out one of the forms linked below. If you are a business wanting to place an image advertisement or advertorial on the site, please make a direct enquiry to ads@upuralley.com.

Post a Housing Listing

Post a Job Listing

Reviews

How do I tell the difference between a review and an advertorial?

We don’t want to fool you into believing content is unbiased when its not, so we make it easy to tell the difference between a review and an advertorial. Reviews are generally between 500 and 1000 words long, and you will be able to comment on them. Advertorials always appear on pink backgrounds, and they’re generally between 50 and 200 words long. Advertorials only last on the site for up to a month, and users can’t comment on them.

How do I contribute a review?

If you’d like to write a review for us, simply email us with your name and contact details, and the name of the place you’d like to review.

Do you commission reviews?

We don’t currently commission reviews, but this may change in the near future &ndash: so keep an eye out!

Troubleshooting

How do I find my way around?

If you’re not sure where to look for what you want, try our Site Tour.

Where is my post?

If you are having trouble posting to the site, make sure that your browser is set up to accept cookies. If you’re still having difficulty, email us with your problem and we’ll endeavour to fix it within 2–3 days.

There’s someone ruining my fun

While we encourage our users to respect one another and show courtesy, occasionally we may get a bad egg. If someone is posting content that you deem to be inflammatory or offensive, report it to us and we’ll respond within 24 hours.

What about safety and privacy?

For more information on safety and privacy, check out our Terms of Service.

© 2009 UpUrAlley, Uninc. Webpage design modelled on Perfect Multi-column Liquid Layouts by Matthew James Taylor.